This web site is your gateway to the HRTO application process. On these pages you will find How To File An Application or a Response using the online SmartForms. The SmartForms are easy to use. They assist in ensuring completed forms are filed with the HRTO which increase our processing efficiencies. You will also have access to our Rules of Procedure, Practice Directions, Policies, User Guides, Forms, Legislation and more. All the information you need to complete and submit an application or response is available here. We’ve done our best to make the site user-friendly and accessible. If you can’t find what you’re looking for, please use our site search tool or contact us.
The HRTO has updated its approach to scheduling and rescheduling mediations and hearings based on experience. The changes clarify what parties must do if they are unable to attend a mediation or hearing on the date(s) scheduled and want to reschedule. Parties are strongly encouraged to agree on alternative dates, but if that is not possible, the HRTO will set the new date(s) based on the information provided.
In this section we’ve compiled the applicable legislation, the Tribunal’s policies and practice directions, and other information you may find useful when making or responding to a human rights complaint in Ontario.